Cancún/Riviera Maya: Chichén Itzá, Valladolid & Cenote Tour
- Pickup available
- Skip the ticket line
- Duration: 12 hours
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They were late picking us up. I sent an email but did not receive an answer. We asked the concierge at the hotel to call and they said there were running late due an accident in the road. When I made my reservation I specifically noted that we were vegans. Breakfast time came and they handed a turkey sandwich. The guide said that he did not receive any specific request regarding the vegan food and that I needed to contact the provider so they could buy us food. After chatting in the van with costumer service and proving proof of my request, we pulled over into a gas station and were able to get apples, peanuts and juice. In Coba, they notified us that we could no longer climb the building. We were ok with that but I’m sure this could be frustrating to many others. The sites in Coba, Chichen Itzka and Ik Kil are amazing and worth the long drive. Our guides Francisco and Adrian did everything to make us happy and fix our food issue. Overall it was a good experience.
Ana Lilia was a fantastic guide! So much knowledge and true passion! The driver Claudio was great... got us to and from despite a horrible rain storm and traffic jam! Muchos García por todo! Highly recommend this tour! Plenty of water, rest, history, food, and care. Great for kids or adults. And for god sake... please don’t risk the guides licenses by not wearing a mask! We get it... none of us want to, but their livelihood depends on it!
All in all it was an amazing trip, especially Ruth the tour guide was super funny :-). We were a Spanish and a German speaker so we decided to do the Chichen Itza stop with the English group. The Guide (Andreas I think) didn’t speak English really well and we didn’t understand a lot :/ that’s why we just give 4 instead of 5 stars. But overall and according to the money we spent it was a lovely day :)
This experience was great! It was our first time in Cancun and I definitely recommend doing this activity. Our guide Adan was awesome! I’m so happy we were able to see so many things. Instead of eating first at the restaurant, we decided to go swimming in the cenote and spend an hour there before going to eat which is your option. Truly recommend!
It was a very well organized trip! The hotel pick up was on time, the food was amazing too( typical mexican, so don’t expect american food!) Alain was our tour guide , he was absolutely amazing!! I recommend this trip !