Couldn't have been happier with the service provided to and from Lake Louise. I received a personal text from the driver the night before the pick up. He explained our pick up time and location. He even sent a picture of the bus, so we would know what to look for. Both of the drivers showed up on time and the bus was clean and as warm as possible in -33 weather. It was a pleasure meeting both drivers. They were professional, courteous, friendly and they shared some great stories about themselves and the area. What a great experience that made our trip easy and relaxing.